ITIS wool | How to return?

How to return?

We provide standart 2-year warranty for our products quality. If you find out any imperfection, which is not caused by regular using or misuse, contact us. Yo can find maintenance instructions for our products in the „Merino“ section.


Send your goods with a written specification of defects and documents of purchase to following adress:


Jan Kotlář

Okružní 1555

Šenov, 739 34


We have 30 days for processing the complait. If in doubt, contact us on

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